About Payroll

Payroll is a critical HR service within B- impacting all colleagues globally (c.85,000 colleagues). The internal payroll team of c.60 FTE is responsible for delivery of the end-to-end payroll processes across the B- Group, including payroll and related payments to B- colleagues (c.£8bn gross per annum), third party payments, special benefits payments, and share plans. Payroll activity is highly complex and operationally intensive covering 31 countries, over 400 unique processes, and multiple suppliers.

Overall purpose of role

To provide administrative support and payroll subject matter expertise that ensures we continue to provide a best-in-class service that meets the current and future needs of our America’s colleagues in a way that is compliant, accurate, timely, and resilient. Responsible for performing Payroll activities within the HR Operations payroll function ensuring timely, accurate, and risk adverse delivery and accounting of Salaries, Wages, Overtime, Commissions, Incentive Payments, and any other payroll-related reporting or projects for US, Canadian and Brazilian payroll operations.

Key Accountabilities

As the role holder, you’ll have a good working knowledge of payroll legislation and service delivery requirements. Daily activities will include but are not limited to:

general administrative support to the management team
supporting the end-to-end payroll processing and reconciliation for the US, Canada and Brazil
updates to process documentation including payroll process maps, general working instructions and colleague self-service guides
respond to basic payroll related queries, escalating as appropriate for timely resolution.
generation of payroll reports for internal review and auditing purposes
assist in identifying and implementing process improvements to enhance the accuracy and efficiency of payroll operations

Stakeholder Management and Leadership

You’ll have the ability to communicate and build / maintain strong working relationships with a wide range of internal and external stakeholders at all levels.

Decision-making and Problem Solving

Ability to follow a logical decision making process, through gathering relevant information, identifying and evaluating options, considering risks and making a recommendation based on a sound rationale.
Able to analyse problems and issues, identify the root cause, evaluate the correct solution and/or any remediation required and then define and implement a clear action plan to address the root cause.
Experience using data to reach decisions, including how to focus on the material aspects of analysis.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.

Person Specification

You’ll have a strong customer, delivery and service focus with a track record of relevant working experience. You’ll be a proactive and resilient individual, good at managing multiple priorities and with effective interpersonal skills, to collaborate and work with stakeholders, colleagues and customers.

Essential Skills/Basic Qualifications:

Working experience of HR and Payroll systems and software such as Workday, ADP EV6
Proficient in Microsoft Office, especially Excel for data entry / reporting
Familiar with payroll regulatory requirements and terms
Attention to detail – high level of accuracy in handling numerical data and records. Ability to spot errors and inconsistencies in payroll information.
Clear and professional communication when addressing colleague inquiries.
Ability to work collaboratively withing team environment.
Strong ability to manage time and prioritize tasks, particularly during busy periods

Desirable skills/Preferred Qualifications:

Experience of wider tools and technology related to Payroll and HR
Continuous improvement methodologies and Project Management experience

Randstad USA

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