Our client is a boutique law firm that is looking for a Chief of Staff / Director of Operations to be a true jack of all trades getting involved with everything ranging from office management, overseeing administrative staff, strategic right hand to the partners, accounting/billing tasks, technology enhancements, process improvements and so much more!
If you have previous LEGAL INDUSTRY experience and are excited about the opportunity to put your personal stamp on the function - then I'd love to chat!
RESPONSIBILITIES:
- Manage daily office operations, ensuring smooth workflows and effective communication among legal and administrative staff.
- Coordinate schedules and resources to support attorneys in meeting case deadlines and client needs.
- Supervise administrative staff, providing training, performance evaluations, and support to maintain high standards of productivity.
- Oversee billing and accounting processes, including invoicing, accounts payable/receivable, and trust account management.
- Implement and maintain office policies and procedures, ensuring compliance with legal and ethical standards.
- Monitor office inventory and vendor contracts to ensure cost-effective procurement and uninterrupted operations.
- Manage onboarding and training for new hires, fostering a supportive and efficient work environment.
- Ensure the firm’s technology systems are operational, liaising with IT support for maintenance and upgrades.
- Act as a point of contact for clients, vendors, and external partners, maintaining a professional and welcoming environment.
QUALIFICATIONS:
- 4+ years of administrative/operations experience in legal industry
- Strong word processing skills (Word and Excel)
- Experience with Billing systems/software (Quickbooks/Clio)
- Organizational skills - individual must exhibit excellent organizational skills
- Communication - individual must have strong interpersonal and written skills and be comfortable communicating with people at all levels
